Question 1

What is call schedule software and how does Scheduling Wizard differ?

Accepted Answer

Call schedule software typically refers to self-service tools that help programs manually build on-call schedules. Scheduling Wizard takes a different approach: it is a managed service, not a self-service platform. Programs submit their constraints and receive finished, ACGME-compliant call schedules as Excel files — there is no software to learn or operate. This eliminates the burden on chief residents and program coordinators who would otherwise spend hundreds of hours each year building schedules manually.

Question 2

How does Scheduling Wizard ensure ACGME compliance in call schedules?

Accepted Answer

ACGME duty hour compliance is mathematically enforced at the time the schedule is generated. The optimization engine applies the 80-hour weekly limit, minimum rest requirements between shifts, call frequency caps, and subspecialty-specific rules as hard constraints. This means violations are prevented during generation, not discovered manually after the schedule has already been published to residents.

Question 3

Can Scheduling Wizard handle our program's specific call scheduling rules and constraints?

Accepted Answer

Yes. Scheduling Wizard uses a proprietary constraint modeling system that accepts program-specific rules including site requirements, resident preferences, moonlighting restrictions, parental leave, conference attendance, and multi-site arrangements. No constraint is too unusual — the managed service model means an expert scheduler works through your program's requirements directly.

Question 4

What format are the finished call schedules delivered in?

Accepted Answer

Finished call schedules are delivered as Excel spreadsheets, ready to use immediately. Programs can upload these files directly to their existing schedule viewing tools — such as Amion or QGenda — for day-to-day resident access. Scheduling Wizard handles the schedule creation and optimization; your existing viewing platform handles display and distribution.

Question 5

How does Scheduling Wizard handle fairness in call schedule distribution?

Accepted Answer

Call burden is distributed algorithmically across all residents, balancing overnight call, weekend shifts, and holiday assignments equitably. The optimization engine treats fairness as a core objective, not an afterthought. This eliminates the manual guesswork and fairness disputes that frequently arise with spreadsheet-based scheduling, where call burden imbalances often go unnoticed until residents compare schedules.

Question 6

What happens when a resident unexpectedly cannot cover a call shift?

Accepted Answer

Scheduling Wizard supports rapid re-optimization when unplanned absences occur — such as illness or emergency leave. Rather than manually reshuffling the entire schedule, the engine generates updated coverage options for the affected shifts while maintaining compliance and fairness across the rest of the call schedule.

Call Schedule Software That Guarantees Compliance

Call Scheduling Is Broken

Hours Lost to Manual Scheduling

Compliance Violations Risk Accreditation

Fairness Disputes Damage Morale

Built for Residency Call Scheduling

Fair Call Schedules Delivered to You

Compliance Built Into Every Schedule

No Software for Chiefs to Learn

Scheduling Knowledge That Persists Year Over Year

Preferences and Constraints Factored In

Frequently Asked Questions

Get Your Call Schedule Done Right